MCB Pet Hospitality
Pet travelers need more than a list of pet-friendly places.
They need to know where they can stay, where they can go, what restrictions apply, where essential resources are located, and what to do when plans change or an animal needs care.
MCB gives your destination one maintained, system for pet hospitality information that integrates with your website.
The Information Condition
The information already exists. The problem is that the traveler has to assemble it.
A hotel may publish its pet policy. A restaurant may identify patio access. A municipality maintains park rules. Veterinary resources live somewhere else. Local businesses update their own policies independently.
For a traveler, these are not separate categories. They are one trip. For the destination, they require one operating layer.
From 2023 to 2024, Hilton.com searches for pet-friendly hotel options doubled year over year.
Fragmented Sources
Destination Record
One destination record for pet travel.
MCB organizes the information a traveler needs across the destination and makes it usable through one branded interface.
STAY
Pet policies, fees, restrictions and relevant lodging information.
GO
Restaurants, attractions, parks, trails, shopping and other locations with documented pet access.
CARE
Veterinary care, emergency veterinary resources, boarding, grooming and other essential services.
RESOURCES
Pet supplies, relief areas and other practical resources.
LOCAL RULES
Destination-specific requirements and restrictions from appropriate sources.
NAVIGATION
The places, resources and destination information needed during the trip in one geographic interface.
Destination Authority
The CVB remains the destination authority.
Your team already manages destination knowledge and relationships with the local hospitality community. MCB gives that information a persistent operating structure.
The CVB receives a secure management environment for its destination, controls authorized local content, and can maintain its branding, colors and public presentation. MCB operates the underlying infrastructure, system architecture and network standard.
of surveyed pet travelers have rejected an otherwise well-rated hotel over inadequate pet amenities.
Continuing Operation
Built to remain accurate after launch.
Pet policies change. Businesses open and close. Veterinary availability changes. Seasonal rules change. New visitor resources appear. A static guide begins aging as soon as it is published.
MCB Pet Hospitality is designed around the continuing work of maintaining the destination record.
01
Collect
02
Confirm
03
Publish
04
Maintain
A repeating cycle, not a one-time publication.
One Visitor Experience
A destination should not require a traveler to search five systems to answer one question.
When someone travels with an animal, lodging, access, transportation, local rules and emergency resources become part of the same visitor experience. Pet Hospitality brings those conditions into the destination infrastructure the visitor is already using.
Pet-related expenses can consume 23% of the trip budget beyond the traveler's own airfare and lodging. The pet traveler is a measurable segment, not a marginal one.
Configured for the destination.
Each participating destination receives its own environment, branding, authorized users, content controls and public-facing experience.
Operated as MCB infrastructure.
The underlying MCB infrastructure remains consistent across the network, allowing destination information to remain structured, governed and maintainable as participation grows.
Next Step
Establish the destination record before the traveler has to build one themselves.
MCB can review the way pet-travel information currently exists across your destination and identify what is already present, what is fragmented, and what needs to be brought into one operating layer.
MCB Digital Solutions provides destination information infrastructure configured for the conditions under which people actually travel.